Terms of service.

Terms of Service

Welcome to Spineapple! These Terms of Service ("Terms") govern your access to and use of our website at www.spineapple.ca and our subscription services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. Eligibility

To use our Services, you must be at least 13 years old and legally capable of entering a binding agreement. By using Spineapple, you confirm that you meet these requirements.

2. Subscription & Billing

a. Plans

We offer multiple subscription plans (e.g., Standard, Bundle 1, Bundle 2), each with different pricing and device access levels.

b. Billing

You authorize us to charge your selected payment method on a recurring basis (monthly or annually, depending on your plan) until you cancel. All payments are securely processed by third-party providers (e.g., Stripe, PayPal).

c. Cancellation

You can cancel your subscription anytime through your account settings. Access will continue until the end of your current billing period.

d. No Refunds

All purchases are final. We do not offer refunds for unused time, partial months, or plan downgrades unless otherwise required by law.

3. Use of Services

You agree to use Spineapple only for lawful purposes and in accordance with these Terms. You may not:

  • Share login credentials beyond allowed device limits

  • Copy, resell, or redistribute any content or features

  • Attempt to access systems or data not intended for you

We reserve the right to suspend or terminate access for any misuse.

4. Intellectual Property

All content on Spineapple (including text, graphics, branding, and software) is owned by or licensed to us and is protected by copyright and trademark laws. You may not reproduce, modify, or use our content without written permission.

5. Limitation of Liability

Spineapple is provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we are not liable for:

  • Indirect or incidental damages

  • Service interruptions or delays

  • Loss of data or unauthorized access

Your sole remedy for dissatisfaction with the service is to stop using it.

6. Modifications to the Service

We may modify, suspend, or discontinue parts or all of the Services at any time without notice. Features and pricing may change at our discretion.

7. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

8. Updates to These Terms

We may revise these Terms occasionally. If we make significant changes, we’ll notify you via email or post a notice on our Site. Continued use of the Services means you accept the updated Terms.

9. Contact Us

If you have questions or concerns about these Terms, contact us at:

vidinsgc@spineapple.ca
loich@spineapple.ca
www.spineapple.ca

Last Updated: April 20, 2025